Help Desk Support
Students with general technology questions can reach out to the Montclair State University Service Desk. Please check their website for hours, answers to frequently asked questions, and additional support information.
Email the IT Service Desk: ITservicedesk@mail.montclair.edu
Call Us: (973) 655-7971, option 1 for General Computer Support, Option 2 for PeopleSoft Support, Option 3 for Canvas
- How To Access Canvas
A link to Canvas is available by clicking “Quick Links” on the Montclair State University website. Visit the Montclair Canvas site directly. You can log into the Canvas system using your NetID and password.
- To get help troubleshooting problems using Canvas, click on the “Help“ link in the left hand menu of the course. This provides links to chat, email or phone support. You may call the University Service Desk directly at 973-655-7971 or via email at ITServicedesk@mail.montclair.edu. The Canvas Guides provide many answers to common questions related to Canvas. For general technical support, please refer to IT Service Desk website (http://www.montclair.edu/oit/tech-solutions-center/it-service-desk/).
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